Systems Atlanta - Services & Support

training-310x150Advanced technology becomes even more powerful when you can make it your own

As a Systems Atlanta customer, you will have access to the highest quality system training available. Using proven instructional system development methods, our training solutions are structured around blended learning techniques that incorporate lecture, computer-based training, discussion and hands-on training labs, ensuring each customer has a clear and complete understanding of every solution and product in the company arsenal.

Course Schedule

The Systems Atlanta training experience includes:

  • Instructor-facilitated presentations and discussions
  • Hands-on training lab that includes a customized IDS5 workstation for each participant
  • Advanced troubleshooting lab scenarios designed to expand each student’s knowledge base
  • Lab activities focusing on site-specific data pertinent to each student
  • Complete IDS5 manuals and training materials
  • Interactive computer-based eLearning

Initial system training is conducted on-site at the customer’s location. We also offer a regular schedule of follow-on and advanced skills training courses in-house at our Atlanta area headquarters facility. Any of these in-house courses can be easily exported to your location as well.

No matter where the training is conducted, all of our courses are facilitated by seasoned training professionals with years of experience and expertise. As members of the software development team, our instructors provide a vital connection between the needs of our customers and the evolution of our product lines. By relaying customer training experiences and feedback to the programming staff, they ensure the continuous development of all product lines.

Ongoing Commitment and Support

We pride ourselves on building and maintaining strong working relationships with each customer, long after installation and training have ended. After your administrators complete training, our cadre of training and operational professionals are only a phone call away to provide ongoing support.

SAI’s Customer Support Center personnel are available to answer any question a student may have post training. They will work with you to develop a training plan that maximizes the operational effectiveness and value of your IDS5.