Life Cycle Support

Systems Atlanta's Life Cycle Support plans are designed to fully cover the support and sustainment of your programs and products throughout their life.

Contact Us

Please call us at 770-928-0240 or complete the Contact Us form to learn about our Life Cycle Support.

SAI’s Bronze Support Package allows the customer a direct interface to an SAI support professional to augment the site's administrator(s) on a day-to-day basis. This package does not include any Subject Matter Expert (SME) services, System Engineer services, or System Configuration Management; however, SAI is always ready to support our customers through preferred rates not available without a support plan. Software assurance or enhancement is not available as a standard or optional offering with this package.

The below chart is an example of what Life Cycle Support can do for you.

SAI’s Gold Support Package extends the provisions of the warranty program and the Bronze Support Package to provide reliability and sustainability through Telephonic Support and Health Checks, Subject Matter Expert (SME) services, System Engineer services, System Configuration Management, Software Assurance, and Software Enhancements.

The below chart is an example of what Life Cycle Support can do for you.

SAI’s Platinum Support Package provides for the extension of the basic warranty period for virtually the life of the product. It includes almost all of the features of our entire support program offerings and is designed to maintain day-to-day system reliability and sustainability (Telephonic Support, Software Assurance, and Defective Hardware Replacement) while ensuring long term maintainability (Telephonic Health Checks, Hardware Logistics Management, System Configuration Management, and Sofware Enhancements).

 The below chart is an example of what Life Cycle Support can do for you.

Experience Matters!

SAI has more experience successfully designing and implementing IDS networks than any vendor worldwide.

For More Information Call

770-928-0240

Want to Know More?

If you have questions or would like more information about any of our products or services, please contact us by phone, email, or by using this information request form.  We look forward to hearing from you!

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