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Systems Atlanta's Life Cycle Support plans are designed to fully cover the support and sustainment of your programs and products throughout their life.

Bronze Support Package

SAI’s Bronze Support Package allows the customer a direct interface to an SAI support professional to augment the site's administrator(s) on a day-to-day basis.  This package does not include any Subject Matter Expert (SME) services, System Engineer services, or System Configuration Management; however, SAI is always ready to support our customers through preferred rates not available without a support plan.  Software assurance or enhancement is not available as a standard or optional offering with this package.

 The below chart is an example of what Life Cycle Support can do for you.

 life-cycle-support-chart